Important Notice: Essential System Upgrades – 10 June, 4:00 PM to 6:00 PM.
To support ongoing improvements, essential system upgrades will take place on the evening of 10 June between 4:00 PM and 6:00 PM.
During this maintenance window, several services will be temporarily unavailable, including password resets, new member registrations, personal detail updates, and new course enrolments on RevisionMate. Orders placed during this time may experience processing delays.
We apologise for any inconvenience caused and appreciate your patience while we carry out these important updates.
We work to raise the profile of the professionalism of our members and to ensure that our own governance procedures conform to current best practice.
We work to raise the profile of the professionalism of our members and to ensure that our own governance procedures conform to current best practice.
Professional and ethical standards for our members
Setting the standards for the profession
Upholding the standards and reputation of the profession
How to log a complaint about a firm that holds corporate Chartered
Find out how to make a complaint against a CII member
How to speak up about something that might concern you at work
Raising the profile of professional standards across the insurance market
Guidance on who can use membership designations and titles, and what to do if you suspect misuse
Download the Report of the Professional Standards Committee 2024