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News

08 November 2019

Purple Tuesday - improving customer access and experiences

Purple Tuesday 2019 is an international call to action, focused on changing the customer experience for disabled people.

07 November 2019

Insurance Day of Giving 2019

On Thursday 7 November, the insurance industry is uniting to take on the 21st century's biggest killer. 

01 November 2019

CII trust tool

Every quarter, the Chartered Insurance Institute (CII) conducts research with consumers and SMEs about their experience with buying, renewing and claiming on insurance products.

30 October 2019

CII almost halves gender pay gap

The mean gender pay gap at the Chartered Insurance Institute has almost halved in just two years.

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