Important Notice: Essential system upgrades will be taking place over the weekend of 10-12 April. During this time orders being placed over the phone, and via our website may be subject to delays in processing. This includes purchasing a post results review of marking and examination resit.
We apologise for any inconvenience caused.
We work to raise the profile of the professionalism of our members and to ensure that our own governance procedures conform to current best practice.
We work to raise the profile of the professionalism of our members and to ensure that our own governance procedures conform to current best practice.
Professional and ethical standards for our members
Setting the standards for the profession
Upholding the standards and reputation of the profession
How to log a complaint about a firm that holds corporate Chartered
Find out how to make a complaint against a CII member
How to speak up about something that might concern you at work
Raising the profile of professional standards across the insurance market
Guidance on who can use membership designations and titles, and what to do if you suspect misuse
Download the Report of the Professional Standards Committee 2024