Search My Basket 0
service message Important Notice: RevisionMate access has been restored. If you have an exam or coursework submission deadline impacted by this, please contact Customer Service. If you have placed an order with us, this may take longer to process. We apologise for any inconvenience and appreciate your patience whilst fulfilling your request.
Hero

Professional standards

We work to raise the profile of the professionalism of our members and to ensure that our own governance procedures conform to current best practice.

Code of Ethics

Professional and ethical standards for our members

Professional Standards Committee

Setting the standards for the profession

Disciplinary and appeals

Upholding the standards and reputation of the profession

Complaints against CII Chartered firms

How to log a complaint about a firm that holds corporate Chartered

Complaints against members

Find out how to make a complaint against a CII member

Whistleblowing

How to speak up about something that might concern you at work

Aldermanbury Declaration

Raising the profile of professional standards across the insurance market

Using CII Designations and Titles

Guidance on who can use membership designations and titles, and what to do if you suspect misuse

Professional Standards Committee annual report

Download the 2025 report

Download the 2024 report