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Important information about disruptions that may affect you.
CII exams are unfortunately being impacted by the global outage affecting Microsoft Windows operating systems.
Our suppliers are working to restore service as soon as possible and we will work with affected learners to reschedule affected exams.

In pursuit of public trust

We are a professional body dedicated to building public trust in the insurance and financial planning profession. 

What we do

We are a professional body dedicated to building public trust in the insurance and financial planning profession. Our strapline Standards. Professionalism. Trust. embodies our commitment to driving confidence in the power of professional standards: competence, integrity and care for the customer.

We deliver that commitment through relevant learning, insightful leadership and an engaged membership. Our 122,000 members commit to high professional standards by maintaining continuing professional development and adhering to a published ethical code.

Our Royal Charter requires us to secure and justify the confidence of the public.

What we do

Learn about the services we offer, and how we can help you.


Find out about our structure, constitution and governance.

Professional standards

Raising the profile of professionalism

Professional Map

Explore the new competency framework setting out the standards of professional excellence in insurance and personal finance.

Strategic Plan 2023-2027

Introducing our five year Strategic Plan, which places a renewed emphasis on professional standards and the value membership supported by world-class learning and qualifications.

Work for us

See our latest vacancies and find out what it's like to work for us.

Customer Charter

Our promise to you, setting out what you should expect from our membership, learning and assessment.

Insightful leadership

The CII's insightful leadership programmes aim to understand key social, economic and technological trends.


Current initiatives we've undertaken or support.

Diversity and Inclusion

Our strategy of promoting an inclusive culture.

Supporting diversity in the profession

Our ethics and initiatives towards better diversity in the sector.