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Certificate in Insurance

Building knowledge, developing core competence

The Level 3 Certificate in Insurance is a core qualification for insurance staff working across all sectors of the industry. The Certificate develops core knowledge and confidence of the key disciplines needed before you focus your subsequent studies and specialise according to your ambitions and career requirements.

It provides a grounding in basic insurance principles including the regulatory environment, key disciplines of underwriting and claims, in addition to popular products such as motor, household, healthcare and packaged commercial insurances.

  • Apprentices undertaking the Level 3 Advanced Apprenticeship in Providing Financial Services or the Level 3 Insurance Practitioner Apprenticeship
  • Anyone working in specific technical claims handling or underwriting roles within a call or service centre environment
  • Insurance staff employed in support functions such as human resources, marketing, IT and finance, wishing to develop an understanding of the industry in which they work
  • Staff working for an organisation whose primary business is not insurance, but which offers insurance advice and products as part of its overall service to customers

Before starting study, check to see whether any of your previous academic qualifications or credits from other professional bodies and institutes can be carried towards completion of the Certificate.

Find out more about recognition of prior learning

Specific study time guidelines are provided for each unit on its webpage and in the CII qualifications brochure. The notional Ofqual ‘Total Qualification Time’ for this qualification is 160 hours. This represents the time a student might typically take to complete the qualification by the shortest combination of units. The number of hours may increase dependent on the units chosen, varying from 160–200 hours.

Certificate level units are a assessed by multiple choice question (MCQ) exams. For online MCQ exams, results notification is immediate on completion. For paper-based MCQ exams, results are released five weeks' following the exam sitting.

Find out more about assessment, including policies and centres

Qualification units are delivered through purchasing an Enrolment, equipping you with the essential materials to support core learning. For a single fee, an Enrolment typically includes: study text, assessment and access to RevisionMate, our online study tool. 

We also offer additional revision aids through purchasing Enrolment plus for most key units. These range from Key fact booklets and Question packs, to Learn online tutorials.

Due to the extent of syllabus overlap, certain combinations of current and withdrawn units will result in only one award of credits.

If a withdrawn equivalent is held you may not need to complete a current unit in order to satisfy a qualification's completion rules. Clarification should always be sought from CII Customer Service.

Find out more about credit awards for equivalent units

Completion requirements

Core units

The Certificate comprises one core unit and two option units from the CII insurance qualifications framework, providing a minimum total of 40 credits on successful completion. There is no prescribed order in which units must be taken, but it is strongly recommended that you sit the required core unit(s) first as these provide foundation knowledge upon which the others build. Candidates can take either IF1 or LM1 and LM2 or W01 (Non-UK candidates only)

Unit
Credits
Level
 
IF1
Insurance, legal and regulatory
Credits : 15
Level : 3
OR
W01
Award in general insurance
Credits : 15
Level : N/A
LM1
London market insurance essentials
Credits : 10
Level : 3
LM2
London market insurance principles and practices
Credits : 15
Level : 3
Option units

Note: LM3 can only be taken with the IF1 or W01 core unit pathway.

Unit
Credits
Level
 
IF2
General insurance business
Credits : 15
Level : 3
IF3
Insurance underwriting process
Credits : 15
Level : 3
IF4
Insurance claims handling process
Credits : 15
Level : 3
IF5
Motor insurance products
Credits : 15
Level : 3
IF6
Household insurance products
Credits : 15
Level : 3
IF7
Healthcare insurance products
Credits : 15
Level : 3
IF8
Packaged commercial insurances
Credits : 15
Level : 3
IF9
Customer service in insurance
Credits : 15
Level : 3
I10
Insurance broking fundamentals
Credits : 15
Level : 3
I11
Introduction to risk management
Credits : 15
Level : 3
GR1
Group risk
Credits : 10
Level : 3
R05
Financial protection
Credits : 10
Level : 3
LM3
London market underwriting principles
Credits : 15
Level : 3