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Insurance claims handling (non-UK) – Arabic

WCA (15 CII credits – Certificate level)

Designed for insurance practitioners working outside the UK, this unit covers the claims handling process including notification, assessment, settlement and associated financial factors.

This unit can only be awarded to non-UK residents.

Download 2019 syllabus (PDF)

Download 2019 exam guide (PDF)


  • 2 hour exam
  • 75 multiple choice questions
  • 70% nominal pass mark

Recommended study hours: 60

Printed and digital options

*** Click here for an important notice for international deliveries ***

By purchasing the ‘Printed and digital’ option, you will incur an additional charge for postage and packaging:

£7 per order: UK, Channel Isles, Isle of Man, Republic of Ireland, Malta and Gibraltar.

£15 per order: All other countries.

For more information on Digital-only options, please visit: 'Digital Only' FAQ's

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Enrolment – 2020–21 edition (applicable to exams sat 01 May 20 to 30 Apr 21)

Information Study text and exam entry **Availabile - 29 May 20**

  • Non-members £102.00
  • Members £92.00

Redeem exam voucher or book re-sit

Information Unit WCA exam

Prices displayed apply to those who wish to purchase an exam re-sit. You can also book here if you have a valid exam voucher for which you will not be charged.

  • Non-members £61.00
  • Members £51.00
This unit may also count towards: