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Important information - Upcoming maintenance: The CII will be undertaking work on our IT systems throughout the entire weekend of 12-14 October, as part of our strategy to better support our members and customers. The work will mean that during this time there will be no access to the CII/PFS/SMP websites and learners will be unable to take exams, access RevisionMate, or make purchases on these days. We have spoken to all those who have booked to sit an exam on these days to advise them of what action they need to take. We apologise for any inconvenience caused.

Your professional 
claims community


Your professional claims community has been created to ensure you receive a sector specific membership experience from the CII.

Members of this community receive monthly informative newsletters, a dedicated programme of Continuing Professional Development, including webinars, podcasts, articles, thought leadership content and good practice guides.

All of the content produced for this community is available on demand and in the last few months has included content such as:

  • Webinars on important topics such as Cyber, Underinsurance and the Consumer Duty
  • Podcasts on issues like impacts of the Consumer Duty, attracting talent to the profession and reflecting on lessons learned from the pandemic

Learning content library

Browse our collection of Good Practice Guides, technical articles, research, lectures, and much more.

The Journal

Read articles specific to the claims community.

Join or change your professional community

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