Serving you better: Learning resources
Browse our collection of articles from the Claims Community.
Personal injury discount rate changes
Liz Booth examines changes to the personal injury discount rate in England and Wales which have been welcomed by insurers
The hunt for gold – RSA and the SS Islander marine salvage operation
Kaye Williams reveals the story of the sinking of SS Islander, a tragic chapter in Alaska’s maritime history and how RSA insured the substantial gold cargo.
Claims - Greed, lies and social media
A claimant learns a costly lesson after exaggerating the impact of an accident and adjusting the metadata of a photograph. Alfred Lungu and Caitlin Henzie reveal what happened.