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Meet the board

The Claims Professional Community board, volunteer their time because they are passionate and proud of the industry and the people who work in it. It is a great opportunity to give something back to the profession that they love and to the CII who has played an invaluable role in their own careers.

Together with the CII they want to help make a positive difference to the industry and the people in it. They feel grateful for the wealth of experience that they have gained in their different areas and want to be able to share as much as this insight and knowledge as possible.

Ashton West

Chair of the CII Claims Community Board. Ex-CEO of the Motor Insurers' Bureau and Chair of the Road Safety Trust.

Richard Napoli

Deputy Chair of the CII Claims Community Board. Claims & Legal Services Director at Markel.

Jeremy Trott

Non-Exec Director of the CII Claims Community Board. Claims Director at Ecclesiastical Insurance Group

Claire Lashbrook

Director of Property Claims at Claims Consortium Group.

Lee Elliston

Chief Operating Officer at Global Claims.

William Quibell

Head of Supply Chain & Adjusting, Admiral Group.

Carolyn Mckenzie

Director of Complex & Commercial Claims for RSA.

Helena Evans

Head of Specialist Services at Criterion Adjusters.