Meet the board
The Claims Professional Community board, volunteer their time because they are passionate and proud of the industry and the people who work in it. It is a great opportunity to give something back to the profession that they love and to the CII who has played an invaluable role in their own careers.
Together with the CII they want to help make a positive difference to the industry and the people in it. They feel grateful for the wealth of experience that they have gained in their different areas and want to be able to share as much as this insight and knowledge as possible.
Ashton West
Chair of the CII Claims Community Board. Ex-CEO of the Motor Insurers' Bureau and Chair of the Road Safety Trust.
Richard Napoli
Deputy Chair of the CII Claims Community Board. Claims & Legal Services Director at Markel.
Chris Hall ACII, FCILA, FUEDI ELAE
Managing Director, QuestGates, Chartered Loss Adjusters & Claims Specialists
Lee Elliston
Chief Operating Officer at Global Claims.
William Quibell
Head of Supply Chain & Adjusting, Admiral Group.
Carolyn Mckenzie
Director of Complex & Commercial Claims for RSA.
Eibhlin Swan ACII
Head of Claims Customer Delivery at Allianz
Claire Lashbrook
Director of Property Claims at Claims Consortium Group.
Helena Evans
Head of Specialist Services at Criterion Adjusters.