Search My Basket 0
service message Important Notice: Essential System Upgrades – 23 August, 11:00 AM to 4:00 PM. To support ongoing improvements, essential system upgrades will take place on the 23 August between 11:00 PM and 4:00 PM. PSI exams scheduled during this maintenance window will not be visible in My CII until the work has been completed. Orders submitted during this period may also be subject to processing delays. We apologise for any inconvenience caused and appreciate your patience while we carry out these important updates.

Chartered perception and value

Blog

Publication date:

13 October 2022

Last updated:

19 February 2026

Melissa Collett, Executive Director of Professional Standards, shares the latest results of the CII’s Chartered Perception Index survey, which tracks awareness and perceptions of the institute's Chartered title and propensity to choose a Chartered firm in both consumer and business markets.

Watch the webinar