Meet the board
The Claims Professional Community board, volunteer their time because they are passionate and proud of the industry and the people who work in it. It is a great opportunity to give something back to the profession that they love and to the CII who has played an invaluable role in their own careers.
Together with the CII they want to help make a positive difference to the industry and the people in it. They feel grateful for the wealth of experience that they have gained in their different areas and want to be able to share as much as this insight and knowledge as possible.
Richard Napoli
Chair of the CII Claims Community Board, Claims & Legal Services Director at Markel.
Ashton West
Ex-CEO of the Motor Insurers' Bureau and Chair of the Road Safety Trust.
Chris Hall ACII, FCILA, FUEDI ELAE
Chief Executive QuestGates Ltd
Helena Evans ACILA, FIFAA,FUEDI, ELEA
Managing Director Criterion Loss
William Quibell ACII
Head of Supply Chain & Adjusting, Admiral Group.
Carolyn Mckenzie FCII Chartered
Deputy Chair, Commercial and Complex Claims Director at RSA.
Eibhlin Swan ACII
Director of Claims Strategy and Customer Experience at Allianz
Claire Lashbrook Designation Dip CII
Director of Supply Chain at Claims Consortium Group.
Shauna Hopkins
Business Change & Readiness Analyst in Claims Transformation