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Corporate Chartered consultation

We recently sought the views of insurance and personal finance professionals on the current corporate Chartered proposition. The consultation addressed five key areas:

  1. Eligibility criteria; how firms demonstrate their commitment to professionalism
  2. Value proposition; do the current elements of Chartered create a valued outcome?
  3. Process; addressing the application and renewal process
  4. Oversight; partnering with firms to ensure professional standards are upheld
  5. Expansion; raise awareness of Chartered in the profession and with the public

Corporate Chartered status - The next 10 years (PDF)

Eleven years on from the launch of the three corporate Chartered titles; Chartered Insurers, Chartered Insurance Brokers and Chartered Financial Planners, over 900 firms and divisions today hold corporate Chartered status, publicly demonstrating their commitment to professionalism and its importance for clients. Regular review and consultation of the Chartered criteria ensures it remains a key instrument in building public trust.

Over the years ahead, we will be focusing on five priorities to ensure corporate Chartered status is working effectively for all stakeholders and remains relevant to the changing needs of consumers, professionals and society. Changes made in the most part will be effective as of July 2019.


Five ways corporate Chartered status is changing– in summary

1. Enhancing value

We recognise the considerable investment that Chartered firms are making in their professionalism and are committed to supporting these efforts with a more active platform of collaboration and promotion. We will actively support your contribution to the development of the profession and the building of public trust.

2. Relevance to changing business models

Amendments will be made to criteria relating to divisions and appropriate management teams, to ensure they better reflect the structures of organisations today.

As previously announced, from January 2020 50% of advisers at Chartered Financial Planning firms must hold the Chartered Financial Planner title, an increase from the current 25% requirement – this will apply from each firm’s 2020 renewal date. A temporary waiver of the 50% threshold may be applied for in order not to penalise entities that are recruiting and training new advisers as a result of business growth.

We will work with existing firms that are under the 50% requirement. If they can demonstrate to the satisfaction of the CII that they have a plan to meet the 50% requirement as soon as reasonably possible, then a transitional period will be agreed (firms affected by this change will receive more information from us week commencing 27th May 2019).

Subject to a member vote and provisionally approved by Privy council, a new Chartered title will be launched to reflect the growth of the Management General Agent sector.

3. Applications and renewals

Digitalising the application and renewal procedure, along with consolidating our 'rules' documents will ensure a simplified process. 

4. Effective oversight

Changes to oversight arrangements will reduce unnecessary bureaucracy, while maintaining sufficient controls to ensure Chartered firms meet the Chartered requirements. We are also committed to greater sharing of information and tools that promote good practice.

5. Social impact

We have expanded the criteria around 'core values and business practices' to encompass diversity and inclusion. We will introduce an explicit reference to D&I in the criteria

The changes listed above have been heavily summarised to give you an indication of what's coming. For further information, you can view our wider 'Corporate Chartered status - The next 10 years' document.

Corporate Chartered status - The next 10 years (PDF)

If you have any questions, please refer to our FAQ document. If you cannot find the answer to your query, contact our corporate support team on +44 (0) 208 530 0818 or

To find out more about how and why we addressed certain points in the consultation, please see our additional information page.