My Basket0
Serving you better: Our website will be undergoing scheduled maintenance on Saturday 24 May 2025 between 08.00AM – 18:00PM BST, to improve our services and better support our member and learners.
During this time, order processing, account updates, new membership/renewals and system emails will be paused until maintenance is complete. Please allow up to 48 hours from the time of your purchase for your request or transaction to fulfil and for email confirmation to be received. We apologise for any inconvenience.

The Professional Map – what does it mean for Chartered firms?

Blog

Publication date:

06 October 2022

Last updated:

25 February 2025

The CII's new competency framework gives Chartered firms the perfect opportunity to demonstrate their commitment to nurturing knowledge.

The Professional Map is open to all — you don’t have to be a CII member or an employee of a Chartered firm to access it. We’re encouraging Chartered firms to take a lead in talking to colleagues about how they can use it to:

  • Self-assess their existing competencies
  • Identify future career pathways
  • Prepare for appraisals and development plans
  • Find relevant learning solutions to fill skills gaps

Firms can also utilise the map across their organisation to:

  • Develop standardised job specifications
  • Design competency-based interviews and evaluations
  • Prioritise organisational skills development plans

The map covers not only technical expertise, but also behaviours and skills that are vital to the profession, all defined using customer-centric outcomes.

Look out for invitations to a Chartered Webinar coming soon, in which we will share how you can make sure that your firm is getting the most from this industry-leading framework.

Access the Professional Map