Notice of upcoming maintenance: Leadership and Professional Development Skills
Effective leadership is key to business success
Wherever you are on your career journey, developing and maintaining your personal and professional skills helps to ensure you continue to grow and thrive.
Our range of Leadership and Professional Development Skills courses are designed to equip you with skills to optimise your personal performance, lead your team effectively and strengthen your business.
For further details on our Training Programmes and how to book, click on the title below.
Leadership Training Programmes
Commercial Insurance Cycle Management: Managing a Softening Market
Senior Leadership Face-to-Face Training Programme
Delivered over two full days: New dates coming soon
Vulnerable Customers - Training for Customer Facing Staff
Training Workshop for Customer-Facing Staff
Face to Face, CII Offices, London
5 March 2026
Vulnerable Customers Training - For those who are responsible for implementing Vulnerability Frameworks
2.5 hour online training session
26 February 2026 - AM
Vulnerable Customers Training - For Team Leaders and Managers
2 x hour online training session
New date coming soon
Skills Training Workshops
AI Ready Advisor - Practical Tools to Enhance your Practice
2 x half-days online workshop
24 & 25 March 2025 (AM)
Assertiveness, Personal Impact and Emotional Intelligence
1 x full day online workshop
3 December 2025
Leading and Developing People to Optimise Performance
1 x full day Face-to-Face workshop
23 September 2026
Leading Inclusively: EDI Strategies for Managers in Insurance
1 x full day online workshop
27 November 2025
Mortgage to Financial Advice - Making the transition
2 x half-days online workshop
14 & 15 April 2026 (PM)
Corporate Only Workshops
Application & Implementation of New Technologies for Claims Management
Corporate / In-house Training only
Application & Implementation of New Technologies In Insurance
Corporate / In-house Training only
Assertiveness Skills - Getting Your Point Across
Corporate / In-house Training only
Enterprise Risk Management & Corporate Governance
Corporate / In-house Training only
Evidence-Based Practice & Data-Driven Decision-Making
Corporate / In-house Training only
Future of Insurance
Corporate / In-house Training only
Managing Risk
Corporate / In-house Training only
Performance Measures & KPI's in Insurance
Corporate / In-house Training only
Presentation Skills Workshop
Corporate / In-house Training only
Quality Management & Continuous Improvement
Corporate / In-house Training only
Solvency II: An Interactive Briefing
Corporate / In-house Training only
Transformational Leadership & Cultural Change
Corporate / In-house Training only
Corporate Solutions
Investing in professional development is the key to unlocking growth and success.
As part of our commitment to advancing professional standards within the insurance and personal finance sectors, we offer a wide range of corporate training and development solutions. These are designed to provide a structured, collaborative approach to skills enhancement, fully aligned with our internationally recognised Professional Map.
We offer workshops covering exam revision, technical training and business and leadership topics.
Whether you're looking to upskill employees, support career progression, or drive business success, our bespoke training solutions can elevate and future proof the competencies required across your workforce.
We would be delighted to explore your corporate learning needs to support your business further.
A full list of courses can be viewed in our 2025 Training Catalogue.
Please complete the form below to register your interest:
To find out more about any of the courses above, or to register your interest, please contact us at training@cii.co.uk
If you have a corporate or business enquiry, please contact us at business.enquiries@cii.co.uk