Assertiveness Skills - Getting Your Point Across

One half-day

16 March 2027, 09:30 - 12:30 (UK time)

Empower yourself to navigate workplace dynamics effectively through this workshop. On this engaging half-day workshop, participants will acquire an in-depth understanding of assertive, submissive, and aggressive behaviours.

Public course booking

Members: £139pp
Non-members: £199pp

To book this workshop for yourself or up to 6 Delegates, please complete the below form:

Corporate (In-house) training

To book this workshop for your company as a corporate (in-house) training session for between 7-16 Delegates, on a date that's convenient for you, please complete the below form to register your interest:

Summary

 Date: 16 March 2027

Times: 09:30-12:30 (UK Time)

 Duration: One half-day

No of attendees: 12-16

Format: Online

Trainer: Sarah Godfrey

Price: £139 Members / £199 Non Members

Workshop Overview

This course provides a transformative learning experience that empowers individuals to master assertiveness for professional success and harmonious collaboration, by:

• Understanding the Essence of Assertiveness: Clarifying Misconceptions
• Mastery of Assertive Skills and the Benefits of Assertive Techniques
• Cultivating Positive Thinking and Heightened Self-Awareness
• Managing and Shaping Internal Dialogue for Personal Growth
• Strategies for Building Confidence and Elevating Self-Esteem

What will I achieve by attending the workshop? 

By the end of this engaging session, participants will acquire an in-depth understanding of assertive, submissive, and aggressive behaviours.

Participants will discern their own behavioural profile, recognise the impact of non-verbal cues, pinpoint areas for assertiveness improvement in their professional lives, adopt and practice assertive techniques, and develop a strategic approach to handle challenging interactions, particularly with aggressive individuals.

Delegates will be able to:

• Distinguish features of assertive, submissive, and aggressive behaviours
• Identifying personal behavioural preferences
• Decode non-verbal communication and its Influence
• Recognise opportunities for enhancing assertiveness in the workplace
• Implement techniques for assertive behaviour
• Craft strategies to manage difficult and aggressive individuals

Who should attend?

This workshop is valuable for anyone who wants to enhance and bolster their assertiveness skills, Ideal for professionals seeking to bolster their assertiveness, cultivate a confident and credible presence, and fortify effective workplace relationships.

Suited for individuals who rely on influence rather than positional authority to achieve their objectives.

Corporate Solutions

As part of our commitment to advancing professional standards within the sector, the CII offers a comprehensive suite of training and development solutions. These are designed to provide a structured, collaborative approach to skills enhancement, fully aligned with our internationally recognised Professional Map.  We offer workshops covering exam revision, technical training and business and leadership topics. 

Whether you're looking to upskill employees, support career progression, or drive business success, our bespoke training solutions can elevate and future proof the competencies required across your workforce. 

A full list of courses can be viewed in our Training Catalogue.

Public course booking form

Corporate (In-house) training

Interested in other courses?

For enquiries about this course, please email to: business.enquiries@cii.co.uk

Please note: The price of the workshop is based on British Pound Sterling (GBP). The purchase price will be processed using the relevant international currency conversion rate at the point of sale. Contact us for further information.

CII workshops are sold on a first come first serve basis, and therefore availability may change, depending on the number of bookings received. Once a workshop becomes full, the above date will no longer be available, and new dates will be published.

We reserve the right to postpone the above workshop dates, subject to a minimum number of bookings received. Your booking will only be confirmed, once payment has been processed and you receive a booking confirmation email from the training team.

Can't attend on this date? Register your interest in other training workshops and future dates.

Please ensure you refer to our terms and conditions before booking on to any of our training workshops. By booking on to this workshop, you are agreeing to our terms and conditions and for your information to be shared with our training provider.