Important Notice: Essential System Upgrades – 19 September – 20 September.
To support ongoing improvements, essential system upgrades will take place on 19 September – 20 September.
PSI exams scheduled during this maintenance window will not be visible in your MyCII dashboard until the work has been completed. Orders submitted during this period may also be subject to processing delays.
We apologise for any inconvenience caused and appreciate your patience while we carry out these important updates.
Online introductory course
Personal Lines
To support an individual’s learning journey and offer an easy transition from workplace training into self-directed formal study, we also offer an online introductory course in personal lines insurance.
Hosted on the RevisionMate platform, the ‘Introduction to Personal Lines Insurance’ Spotlight course offers a general understanding of insurance, how it works in the consumer retail market, without being specific to one single product. This makes it an ideal starting point for technical staff looking to do a formal qualification in the future, or non-technical staff within the sector seeking accessible foundational knowledge.
Topics covered include:
- Personal lines insurance: the why, how and who.
- Risk.
- Structure of the insurance market.
- Distributing insurance products.
- Key roles in insurance.
- Customer service in insurance.
Key information about the course:
- Course will take about 4 hours to complete.
- Access to RevisionMate lasts 12 months from purchase.
- Price is £10 (inc VAT).
To enrol for the course online, visit the web shop page.