Service update - Friday 17th October, 2025:
We are aware that some customers are experiencing issues when attempting to amend exam bookings.
This is being investigated as a priority and will be resolved as soon as possible. Customers will not be charged for exam sittings that they have been unable to amend.

Notice of upcoming maintenance:
The RevisionMate website will be undergoing an essential update and will not be accessible between 09:00 on 5 November [UK time] and 17:00 on 6 November [UK time].
For coursework assignments due on these dates, please plan to submit ahead of time or request an extension if required. We apologise for any inconvenience caused.

On the exam day

Paper-based written exams at a test centre

See below for key things to remember for the day of your exam

On the day checklist:

Photo ID
Non programmable calculator

Need support?

In the first instance please contact the invigilator at the centre.

Exam documentation

You can review copies of additional information that is provided to you in your examination, as well as details of additional information sent to you before your examination.

We are a professional body dedicated to building public trust in the insurance and financial planning profession.

The Chartered Insurance Institute is Cyber Essentials Plus certified.

Chartered Insurance Institute
3rd Floor, 20 Fenchurch Street
London, EC3M 3BY

Mon to Fri: 9am – 5pm (GMT)

Tel: +44 (0)20 8989 8464
Email: customer.serv@cii.co.uk

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