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service message Important Notice: Essential System Upgrades – 23 August, 11:00 AM to 4:00 PM. To support ongoing improvements, essential system upgrades will take place on the 23 August between 11:00 PM and 4:00 PM. PSI exams scheduled during this maintenance window will not be visible in My CII until the work has been completed. Orders submitted during this period may also be subject to processing delays. We apologise for any inconvenience caused and appreciate your patience while we carry out these important updates.