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Important information about disruptions that may affect you.
CII exams are unfortunately being impacted by the global outage affecting Microsoft Windows operating systems.
Our suppliers are working to restore service as soon as possible and we will work with affected learners to reschedule affected exams.

Diversity and Inclusion

Diversity, Inclusion and Belonging are fast moving areas in the world of work and our communities. The content and resources on these pages are regularly updated and are current at the point of publication and upload.

Diversity means difference, i.e. different protected characteristics and different ways of thinking being represented.

Inclusion is when everyone is included, irrespective of their differences.

Belonging is the feeling of security and support when there is a sense of acceptance, inclusion, and identity for a member of a certain group. It is when an individual can bring their authentic self to work.

Equality of opportunity means that all employees and job applicants have the opportunity to realise their full potential.


It is the policy of the CII to treat all colleagues and job applicants fairly and equally. We do not discriminate against staff based on the protected characteristics of age, disability, marriage/civil partnership, pregnancy/maternity, race, religion or belief, sex, sexual orientation or gender reassignment or whether they are a part-time worker, fixed term employee or are a member of a trade union.

We seek to ensure no person is victimised or harassed or bullied or subjected to discrimination and that all employees feel secure and content and that the workplace is free from intimidation.

The CII have an annual D&I programme supported by our CII Community, LGBT+ Advocates and our Wellbeing Champions.

Our values

The CII values and respects diversity and strives in all its activities to take account of and reflect the interests if all the people it serves.