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Chartered Insurance Institute
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Qualification unit
This unit covers basic insurance products and practice, including underwriting and policy wordings, claims, customer service and information and communication technology. Download 2018 syllabus (PDF) Download 2019 syllabus (PDF)
Market data | 22 Oct 2018
Extract of Timetric's Insight report "Smart technology in insurance. December 2017" ©GlobalData. 
Market data | 23 Aug 2016
The text available here is an extract of Timetric's Insight report "Technology in insurance: Impact and disruption. Survey Summary. June 2016." ©Timetric
CII Library | Article | Published 03-2016
CII Library | Book | Published 2016
Entrepreneusr will find this and invaluable resources to uncovering new opportunities and maximising their ROI in this growing market. This inspiring books covers every major industy development in depth, complete with firsthand insights and lessons learned by practitioners at the cutting edge. T...
CII Library | Book | Published 2016
Are you curious about FinTech (Financial Technology), but aren’t sure where to go to find out more about it? This book is here to help. The term “FinTech” describes innovative methods by which our ways of handling money, banking, and making purchases will be changed forever. No matter who you are...
CII Library | Article | Published 02-2014
Per UK copyright restrictions a copy of a single section of each issue can be taken. If requesting a scanned copy, please specify which section you require. Alternatively, the full issue is available for reference in the CII office.CONTENTS:  1) Introduction; 2) Protecting financial int...
CII Library | Article | Published 21-06-2012
Insurance transacted through mobile technology is growing rapidly in a world where tablets and smartphones are booming. The latest innovation to smooth the customer's experience is apps.Published in: Insurance Times, 21 June 2012, pp 17-21
CII Library | Article | Published 10-05-2012
 It is vital for brokers to keep abreast of the latest developments but they must not lose sight of the value in "old technologies"Published in: Post magazine broking supplement, 10 May 2012, pp 10-13
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