Important Notice: Essential System Upgrades – 19 September – 20 September.
To support ongoing improvements, essential system upgrades will take place from 08:00 on 19 September until the afternoon of 20 September.
PSI exams scheduled during this maintenance window will not be visible in your MyCII dashboard until the work has been completed. Product orders submitted during this period will be subject to processing delays. If you have an coursework/mixed assessment enrolment deadline on 19 September and require an additional resubmission attempt, please plan ahead accordingly.
We apologise for any inconvenience caused and appreciate your patience while we carry out these important updates.
New Generation Broking: Special report on AI & Broking
Publication date:
06 May 2025
Last updated:
19 February 2026
This CII New Gen 2024 Broking project explores how insurance brokers can harness the power of Artificial Intelligence (AI) safely, and effectively with clients in mind. It delves into the opportunities and challenges of integrating AI into broking practices, ensuring that brokers, regardless of their experience, can modernise their approach whilst prioritising the security of customer’s information. The group's aim is to provide practical insights tailored specifically to insurance brokers, whether they are beginning to understand the potential capabilities of AI or looking to optimise their existing AI strategies.