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Important notice – online exams during March and April 2020

Publication date:

23 March 2020

Last updated:

30 March 2020


Chartered Insurance Institute

A decision has been taken by CII and City & Guilds to cancel all online UK exams from 23 March 2020 until the end of May 2020 due to the ongoing coronavirus issue.

Your exam has therefore been cancelled and will need to be re-scheduled for a later date. Please contact CII Customer Service on 020 8989 8464 to arrange this.

You should take into account that the situation is unlikely to change for a period of time and CII will publish information when exams can be taken again.

Exams dates in June 2020 are currently available for re-booking and July 2020 dates will be added in the near future so that candidates have as much availability as possible.

Please note that our contact centre is extremely busy, and we appreciate patience.

We are extremely sorry for the inconvenience that this change will cause you and wish you every success with your future studies.