Search My Basket 0
service message Important Notice: Essential System Upgrades – 19 September – 20 September. To support ongoing improvements, essential system upgrades will take place from 08:00 on 19 September until the afternoon of 20 September. PSI exams scheduled during this maintenance window will not be visible in your MyCII dashboard until the work has been completed. Product orders submitted during this period will be subject to processing delays. If you have an coursework/mixed assessment enrolment deadline on 19 September and require an additional resubmission attempt, please plan ahead accordingly. We apologise for any inconvenience caused and appreciate your patience while we carry out these important updates.

The London Insurance Market: under threat from hybrid working?

New Generation Group

Publication date:

02 June 2023

Last updated:

19 February 2026

Hybrid working, remote working, smart working – whatever we call it, the notion of the traditional five day office week has been challenged across desk-based industries since the widespread adoption of mobile computing. Employers are increasingly offering the opportunity to work from wherever their employees feel most productive.

This shift from traditional office-based City life to that of a hybrid working model lands the London Market in uncharted territory. It presents both an unprecedented opportunity, and an imposing threat to the long-held position of London at the front of the global insurance stage.

This report examines these outcomes through the lens of learning and development, exploring the impacts – both positive and negative – felt by professionals within the London Market to date, as well as considering how any drawbacks can be overcome and improvements can be maximised.

Download the The London Insurance Market: under threat from hybrid working? report (PDF)

This document is believed to be accurate but is not intended as a basis of knowledge upon which advice can be given. Neither the author (personal or corporate), the CII group, local institute or Society, or any of the officers or employees of those organisations accept any responsibility for any loss occasioned to any person acting or refraining from action as a result of the data or opinions included in this material. Opinions expressed are those of the author or authors and not necessarily those of the CII group, local institutes, or Societies.