Important Notice: Essential System Maintenance – 10 October, 08:00–12:00
To support our ongoing security and compliance requirements, essential system maintenance will take place on 10 October between 08:00 and 12:00.
During this period, any new PSI examinations booked during the maintenance window may not be visible in the MyCII/MyPFS dashboard until the work has been completed. Orders submitted during this time may also experience processing delays.
We apologise for any inconvenience and appreciate your patience while we carry out these important security updates.
Learning resources
Browse our collection of articles from the Underwriting Community.
Opinion - history revisited
Laura Eccles examines how the past has shaped the insurance practices and principles of today.
Thomas Hedges - my first six months on the UW community board
Thomas Hedges reflects on the activity of the CII Underwriting Community since he joined the board
New challenges, new opportunities
Thomas Hedges reflects on the importance of embracing change, navigating regulation, and committing to continuous learning to stay relevant and grow within the evolving insurance profession.
Travel: Tech the scenic route
This article examines how insurers are leveraging technology to transform travel insurance from a perceived 'grudge purchase' into a more responsive and customer-centric service.