My Basket0
Important information - Upcoming maintenance: The CII will be undertaking work on our IT systems throughout the entire weekend of 12-14 October, as part of our strategy to better support our members and customers. The work will mean that during this time there will be no access to the CII/PFS/SMP websites and learners will be unable to take exams, access RevisionMate, or make purchases on these days. We have spoken to all those who have booked to sit an exam on these days to advise them of what action they need to take. We apologise for any inconvenience caused.

A World Of...

A trusted international profession

Around the world, individuals and organisations are playing their part in building a trusted international insurance and personal finance profession.

Every year, the CII celebrates this activity with our annual ‘A World Of...’ publication. This is the only publication focusing on the development of the international insurance and personal finance profession. It reaches leaders, influencers and participants in the profession worldwide. Please download all editions by clicking on the cover images.

2021 edition – A Commonwealth Insured

Commonwealth insured
Click the image above for single page version | Double page spread version (PDF)

In 2020, the CII was accepted as a member of the Commonwealth family when we became a Commonwealth accredited organisation. To celebrate this development, A Commonwealth Insured focuses on the vital ways in which the insurance and personal finance professions support the Commonwealth’s priorities. These include:

  • Supporting recovery from the pandemic
  • Establishing international robust standards of professionalism
  • Growing insurance accessibility through digitisation and microinsurance
  • Increasing financial resilience through life and health insurance
  • Developing solutions for natural / climate catastrophes
  • Promoting inclusion: insurance professionals, customer relationships
  • Embedding principles for sustainable insurance.

As in previous years, A Commonwealth Insured contains a wealth of insightful material:

  • Exclusive articles by insurance leaders throughout the Commonwealth
  • Data on the size and segmentation of the Commonwealth insurance market
  • Profiles of the insurance market and its prospects in Commonwealth countries
  • Reflections from CII executives about the challenges and opportunities ahead.

2020 Edition – A Continent of Promise

A Continent Of Promise is a major publication that showcases the impressive work underway throughout Africa to build a trusted insurance and financial planning profession.


Click the image above for single page version Double page spread version (PDF)

Highlights include:

  • Special features – insightful contributions from insurance leaders, including:

  • Rajab Selemani Kakusa, Chief Executive Officer, Tanzania Reinsurance Company
  • Donbell Mandala, Chief Executive Officer, NICO General Insurance
  • Caroline W Mwangi, Head of Human Capital, GI and Health, UAP Old Mutual
  • Karen Olege, Head of Learning and Development, ICEA LION
  • Dominic Osumo, Group Managing Director, ARiS
  • Louis RivallandGroup Chief Executive Officer, SWAN
  • Zeru Woldemichael Tesfazghi, Chief Executive Officer, National Insurance Corporation of Eritrea
  • Special features – insightful contributions from insurance institutes in 12 countries throughout Africa
  • Exam centres – an update on the CII’s plans for public exam centres in Africa
  • Professional body membership – for the first time, the CII publishes the views and expectations of its members throughout Africa.


2020 Edition – A World of Promise

A world of promise cover
[Click to view]

Highlights include:

  • Special features – insightful contributions from insurance leaders, including:
    • Mana Alkhamsan, Director General of the Financial Academy in Saudi Arabia – on the importance of technical skills in achieving an ambitious market vision
    • Honorable Kin-Por Chan, member of the Hong Kong Legislative Council – on how public policy can stimulate a trusted profession
    • Damayanthi Fernando, Director General of the Sri Lanka Insurance Regulator – on how smart regulation supports accessibility
    • Sally Wan, Chief Executive Officer, AXA Hong Kong and Macau – on sharing great ideas to drive innovation and support customers
    • David Thompson, International Director at the CII – on how parametric insurance is providing clarity and certainty for many people previously uninsured
  • Annual survey results  the first ever annual survey of trends in the development of the international profession through the eyes of the CII’s network of affiliated institutes
  • Regional teams – introducing you to the CII teams in Hong Kong, India and Dubai
  • Spotlight On – a detailed look at trends in three countries/territories: Malaysia, Nigeria, Taiwan
  • Country profiles – key data on the development of the profession in countries and territories about the world

Please view the full list of contributors (PDF) | Double page spreads version (PDF)


The Circle of Trust

We have called this collective activity The Circle of Trust. Some of the work focuses upon professionals working within the sector, some focuses on customer experience and value. In addition, some concentrates on embedding good practice, some on making a step change.

Circle of trust image
[Click to see full infographic]


2019 Edition – A World of Risk

A world of risk cover
[Click to view]

Highlights include: 

  • A trusted international insurance profession – Sian Fisher, Former Chief Executive Officer, Chartered Insurance Institute
  • Serving customers across borders – Shankar Garigaparthy, Country Manager and CEO India, Lloyd’s
  • Knowledge-based partnerships – Walter Jopp, Chief Executive Officer, Zurich Middle East
  • The vital role of colleges and universities – Karine Kim, Chief Executive, Singapore College of Insurance
  • Country spotlights on The Greater Bay Area and Ghana
  • Profiles of the insurance profession in countries around the world – as provided by CII affiliated institutes
  • And much more – view the full list of contributors (PDF)