Non-Financial Misconduct (NFM)

One half-day

21 July 2026, 09:30 - 13:00 (UK time)

Effective 1 September 2026, the Financial Conduct Authority (FCA) implements its final, overhauled framework on Non-Financial Misconduct (NFM).

This half-day workshop moves beyond traditional "tick-box" compliance to equip firms with an evidential, fact-based understanding of how serious personal misconduct—such as bullying, harassment, and violence—directly impacts regulatory standing.

Participants will learn to establish the legal perimeters between an employee's professional role and their private life, protecting the firm from regulatory breaches, severe reputational fallout, and systemic cultural failures.

Public course booking

Members: £139pp
Non-members: £199pp

To book this workshop for yourself or up to 6 Delegates, please complete the below form:

Corporate (In-house) training

To book this workshop for your company as a corporate (in-house) training session for between 7-16 Delegates, on a date that's convenient for you, please complete the below form to register your interest:

Summary

 Dates: 21 July 2026

Timings: 09:30-13:00 (UK)

 Duration: One half-day

 No of attendees: Up to 14

Format: Online - virtual delivery

CPD: Recognised

Trainer: Steve Fairclough (Elf Education)

 Price: £139 Members / £199 Non-Members

Workshop Overview

This workshop is designed to provide you with practical techniques and a clear framework for addressing NFM. 

By the end of this course, you will be able to:

• Contextualise the 1 September 2026 regulatory changes within the wider Senior Managers and Certification Regime (SM&CR) framework.
• Differentiate between Conduct Rules (COCON) applicability and Fit and Proper (FIT) assessments regarding non-financial behaviour.
• Identify and assess the regulatory thresholds of "seriousness" for internal workplace behaviours.
• Evaluate and police the boundary of external conduct, including transit (tubes, airplanes), social events, and social media.
• Execute defensible, objective triage processes when investigating NFM allegations.
• Fulfil Senior Manager accountability and "reasonable steps" obligations to prevent a hostile work environment

What will I achieve by attending the workshop? 

Attending this workshop provides participants with:

• A comprehensive understanding of the regulatory requirements for handling NFM in the insurance and financial advice sectors.
• Practical skills to identify and evidence appropriate decision-making on the scope of possible NFM.
• Confidence in applying a structured, fair, and consistent approach to NFM issues.
• Practical tips for implementing an appropriate oversight framework.

Who should attend?

Customer-facing staff, managers, compliance officers, HR professionals, and Senior Management Function (SMF) holders within the insurance and financial advice sectors.

Corporate Solutions

As part of our commitment to advancing professional standards within the sector, the CII offers a comprehensive suite of training and development solutions. These are designed to provide a structured, collaborative approach to skills enhancement, fully aligned with our internationally recognised Professional Map.  We offer workshops covering exam revision, technical training and business and leadership topics. 

Whether you're looking to upskill employees, support career progression, or drive business success, our bespoke training solutions can elevate and future proof the competencies required across your workforce. 

A full list of courses can be viewed in our Training Catalogue.

Public course booking form

Corporate (In-house) training

Interested in other courses?

For enquiries about this course, please email to: business.enquiries@cii.co.uk

Please note: The price of the workshop is based on British Pound Sterling (GBP). The purchase price will be processed using the relevant international currency conversion rate at the point of sale. Contact us for further information.

CII workshops are sold on a first come first serve basis, and therefore availability may change, depending on the number of bookings received. Once a workshop becomes full, the above date will no longer be available, and new dates will be published.

We reserve the right to postpone the above workshop dates, subject to a minimum number of bookings received. Your booking will only be confirmed, once payment has been processed and you receive a booking confirmation email from the training team.

Can't attend on this date? Register your interest in other training workshops and future dates.

Please ensure you refer to our terms and conditions before booking on to any of our training workshops. By booking on to this workshop, you are agreeing to our terms and conditions and for your information to be shared with our training provider.