Leadership and Professional Development Skills
Effective leadership is key to business success
Wherever you are on your career journey, developing and maintaining your personal and professional skills helps to ensure you continue to grow and thrive.
Our range of Leadership and Professional Development Skills courses are designed to equip you with skills to optimise your personal performance, lead your team effectively and strengthen your business.
For further details on our Training Programmes and how to book, click on the title below.
Leadership Training Programmes
Commercial Insurance Cycle Management: Managing a Softening Market
Senior Leadership Face-to-Face Training Programme
Delivered over two full days: 4 & 5 November 2025
Vulnerable Customers - Training for Customer Facing Staff
Training Programme for customer-facing staff
Delivered over 6 x workshops, commencing 23 June 2025
Vulnerable Customers Training - For Team Leaders and Managers
2 x hour online training session
New date coming soon
Vulnerable Customers Training - For those who are responsible for implementing Vulnerability Frameworks
2 x hour online training session
New Date coming soon
Skills Training Workshops
Assertiveness, Personal Impact and Emotional Intelligence
1 x full day online workshop
3 December 2025
Business Finance and Interpreting Financial Statements Workshop
2 x half days
15 & 16 October 2025 (AM - UK)
Leading and Developing People to Optimise Performance
1 x full day Face-to-Face workshop
New date coming in 2026
Managing equality, diversity and inclusion: EDI Strategies for Managers
1 x full day online workshop
27 November 2025
Strategic Management & Planning Workshop
2 x half day online workshop
23 & 24 September 2025 (AM UK)
Corporate Only Workshops
Application & Implementation of New Technologies for Claims Management
Corporate / In-house Training only
Application & Implementation of New Technologies In Insurance
Corporate / In-house Training only
Data Driven Decision Making
Corporate / In-house Training only
Enterprise Risk Management & Corporate Governance
Corporate / In-house Training only
Evidence-Based Practice & Data-Driven Decision-Making
Corporate / In-house Training only
Managing Risk
Corporate / In-house Training only
Performance Measures & KPI's in Insurance
Corporate / In-house Training only
Quality Management & Continuous Improvement
Corporate / In-house Training only
Strategic Approaches To Equality, Diversity & Inclusion
Corporate / In-house Training only
Transformational Leadership & Cultural Change
Corporate / In-house Training only
Corporate Solutions
Investing in professional development is the key to unlocking growth and success. Did you know that as well as professional qualifications and membership, the CII also offers a wide range of corporate training solutions bespoke to the insurance sector?
As part of our commitment to advancing professional standards within the sector, the CII offers a comprehensive suite of training and development solutions. These are designed to provide a structured, collaborative approach to skills enhancement, fully aligned with our internationally recognised Professional Map. We offer workshops covering exam revision, technical training and business and leadership topics.
Whether you're looking to upskill employees, support career progression, or drive business success, our bespoke training solutions can elevate and future proof the competencies required across your workforce.
A full list of courses can be viewed in our 2025 Training Catalogue.
Please complete the form below to register your interest:
To find out more about any of the courses above, or to register your interest, please contact us at training@cii.co.uk
If you have a corporate or business enquiry, please contact us at business.enquiries@cii.co.uk