Leadership and Professional Development Skills
Effective leadership is key to business success
Wherever you are on your career journey, developing and maintaining your personal and professional skills helps to ensure you continue to grow and thrive.
Our range of Leadership and Professional Development Skills courses are designed to equip you with skills to optimise your personal performance, lead your team effectively and strengthen your business.
For further details on our Training Programmes and how to book, click on the title below.
Leadership Training Programmes

Commercial Insurance Cycle Management: Managing a Softening Market
Senior Leadership Face-to-Face Training Programme
Delivered over two full days: New dates coming soon

Vulnerable Customers - Training for Customer Facing Staff
Training Programme for customer-facing staff
Delivered over 6 x workshops, commencing 23 June 2025

Vulnerable Customers Training - For Team Leaders and Managers
2 x hour online training session
25 July 2025

Vulnerable Customers Training - For those who are responsible for implementing Vulnerability Frameworks
2 x hour online training session
16 June 2025
Skills Training Workshops

Business Finance and Interpreting Financial Statements Workshop
2 x half days
17 & 18 June 2025 (PM UK)

Leading and Developing People to Optimise Performance
1 x full day Face-to-Face workshop
12 June 2025

Leading Inclusively: EDI Strategies for Managers in Insurance
1 x full day online workshop
New date(s) coming soon
To find out more about any of the courses above, or to register your interest, please contact us at training.enquiries@cii.co.uk
If you have a corporate or business enquiry, please contact us at business.enquiries@cii.co.uk