Leadership and Professional Development Skills
Effective leadership is key to business success
Wherever you are on your career journey, developing and maintaining your personal and professional skills helps to ensure you continue to grow and thrive.
Our range of Leadership and Professional Development Skills courses are designed to equip you with skills to optimise your personal performance, lead your team effectively and strengthen your business.
For further details on our Training Programmes and how to book, click on the title below.
Leadership Training Programmes
Commercial Insurance Cycle Management: Managing a Softening Market
Senior Leadership Face-to-Face Training Programme
Delivered over two full days: New dates coming soon
Vulnerable Customers - Training for Customer Facing Staff
Training Programme for customer-facing staff
Delivered over 6 x workshops, commencing 23 June 2025
Vulnerable Customers Training - For Team Leaders and Managers
2 x hour online training session
25 July 2025
Vulnerable Customers Training - For those who are responsible for implementing Vulnerability Frameworks
2 x hour online training session
16 June 2025
Skills Training Workshops
Application and Implementation of New Technologies for Claims Management
Corporate / In-house Training only
Application and Implementation of New Technologies In Insurance
Corporate / In-house Training only
Business Finance and Interpreting Financial Statements Workshop
2 x half days
15 & 16 October 2025 (AM - UK)
Leading and Developing People to Optimise Performance
1 x full day Face-to-Face workshop
12 June 2025
Managing equality, diversity and inclusion: EDI Strategies for Managers
1 x full day online workshop
27 November 2025
To find out more about any of the courses above, or to register your interest, please contact us at training.enquiries@cii.co.uk
If you have a corporate or business enquiry, please contact us at business.enquiries@cii.co.uk