Serving you better: Our website will be undergoing scheduled maintenance on Saturday 24 May 2025 between 08.00AM – 18:00PM BST, to improve our services and better support our member and learners.Online introductory course
Personal Lines
To support an individual’s learning journey and offer an easy transition from workplace training into self-directed formal study, we also offer an online introductory course in personal lines insurance.
Hosted on the RevisionMate platform, the ‘Introduction to Personal Lines Insurance’ Spotlight course offers a general understanding of insurance, how it works in the consumer retail market, without being specific to one single product. This makes it an ideal starting point for technical staff looking to do a formal qualification in the future, or non-technical staff within the sector seeking accessible foundational knowledge.
Topics covered include:
- Personal lines insurance: the why, how and who.
- Risk.
- Structure of the insurance market.
- Distributing insurance products.
- Key roles in insurance.
- Customer service in insurance.
Key information about the course:
- Course will take about 4 hours to complete.
- Access to RevisionMate lasts 12 months from purchase.
- Price is £10 (inc VAT).
To enrol for the course online, visit the web shop page.