My Basket0

Financial services products and solutions

LP2 (20 CII credits – Certificate level)

The objective of this unit is to develop a knowledge and understanding of customer needs, how financial services professionals and organisations identify and provide for these needs, including an understanding of key retail financial products such as savings, investments and tax wrappers. 


Download 2019/20 syllabus (PDF)

Download 2019/20 exam guide (PDF)


  • 2 hour exam
  • 75 multiple choice questions
  • The pass rate for those completing the unit is currently 73%
  • The nominal pass mark is 70%

Recommended study hours: 100 (will vary depending on your experience and ability)

Printed and digital options

By purchasing the ‘Printed and digital’ option, you will incur an additional charge for postage and packaging:

£7 per order: UK, Channel Isles, Isle of Man, Republic of Ireland, Malta and Gibraltar.

£15 per order: All other countries.

For more information on Digital-only options, please visit: 'Digital Only' FAQ's


Select your preferred currency

Exchange rate guide

Enrolment – 2019–20 edition (applicable to exams sat 01 Sep 19 to 31 Aug 20)

Information Study text and exam entry

  • Non-members £195.00
  • Members £160.00

Redeem exam voucher or book re-sit

Information Unit LP2 exam

Prices displayed apply to those who wish to purchase an exam re-sit. You can also book here if you have a valid exam voucher for which you will not be charged.

  • Non-members £125.00
  • Members £100.00

Study text renewal

Information Update your study text to the next edition (Digital only)

  • Non-members £35.00
  • Members £30.00

Information Update your study text to the next edition (Printed and digital)

  • Non-members £35.00
  • Members £30.00