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service message Important Notice: Essential System Upgrades – 19 September – 20 September. To support ongoing improvements, essential system upgrades will take place from 08:00 on 19 September until the afternoon of 20 September. PSI exams scheduled during this maintenance window will not be visible in your MyCII dashboard until the work has been completed. Product orders submitted during this period will be subject to processing delays. If you have an coursework/mixed assessment enrolment deadline on 19 September and require an additional resubmission attempt, please plan ahead accordingly. We apologise for any inconvenience caused and appreciate your patience while we carry out these important updates.

Prepare your IT equipment

Multiple Choice Question (MCQ) exams by remote invigilation

It is vital that you check the IT equipment you plan to use on the exam day is suitable.

Please note you are strongly advised not to use a laptop provided by your employer

Laptops and IT equipment provided by your employer typically include security protocols that conflict with any remote invigilation software. You should also avoid using a corporate Wi-Fi or any other internet connection that may include firewalls that you cannot personally control.

Run a system check

Run a system check

This will open a new window and take you to the PSI system check website. The system compatibility check will check your webcam, microphone, internet connection (at the time of the check) and operating system. It does not check for Prohibited Programs and will not guarantee full connection for the duration of your exam. 

Please note we strongly advise not using a computer supplied by your employer because the system compatibility check does not check for firewall or background applications for potential security conflicts.

Screen/Monitor displays

Remotely invigilated exams must be taken on a laptop or desktop PC with one screen only. They cannot be taken on any tablet or mobile devices. Your webcam must allow you to do a 360-degree scan of the room, so needs to be easily lifted and moved throughout the room.

PSI secure browser add-on 

You will be required to download a Secure Browser add-on prior to testing. This is an extra layer of security that will ensure no other application is open during the exam. You can access the download link through the exam scheduling site 30 minutes before your exam.