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Introduction to General Insurance

This interactive course is designed to develop knowledge and skills in this specialist topic. The course provides expert insight and builds in real life examples and practical application to bring the subject to life wherever possible. The duration of each course is typically one day, but this can be tailored to the needs of your group.This workshop will provide participants with an overview of the types of general insurance sold in the UK and around the world and how they are distributed and priced.

Who should attend?

Any new entrant to the insurance or reinsurance industry working directly in the market or in a supporting area.


Duration Duration: 1 day

Attendees No of attendees: 12-16

Format Format: Online - Virtual delivery

CPD CPD: Recognised

Topics Covered

The course takes a practical and thought provoking look at:

  • Consumer insurances
  • Commercial insurances
  • Consumer v commercial insurance
  • General commercial
  • Speciality
  • The underwriting process
  • The claims process
  • The future

Learning outcomes

By the end of the course the delegates will be able to:

  • Outline the main classes of general insurance
  • Explain how general insurance is underwritten in sold
  • Identify the underwriting considerations of the principal general insurances
  • Explain how claims are handled under the main types of general insurance

To discuss this course or your learning needs

Your CII Relationship Manager would be delighted to explore your learning needs and can draw on the expertise within the CII Learning Solutions team to support you further. 

Please speak with your Relationship manager in the first instance or contact for more information.