Serving you better: Our website will be undergoing scheduled maintenance on Saturday 24 May 2025 between 08.00AM – 18:00PM BST, to improve our services and better support our member and learners.WCE Insurance Claims Handling
Insurance Claims Handling aims to provide you with an understanding of the basic principles of the claims handling process. It covers the the knowledge and skills you will need to handle claims in a professional consistent and accurate manner.
Objectives
The objective of WCE is to provide:
- knowledge and understanding of the claims handling process including notification,
assessment, settlement and associated financial factors
Summary
Duration: 1 day
No of attendees: 12-16
Format: Online - Virtual delivery
CPD: Recognised
Learning Outcomes
At the end of this unit, candidates should be able to :
- Understand the general principles in the claims handling process.
- Understand insurance products and associated services.
- Understand claims considerations and administration.
- Understand claims handling procedures and related claims services
- Understand the claims function and how it may be structured.
- Understand claims settlement
- Understand how expenses are managed.
To discuss this course or your learning needs
Your CII Relationship Manager would be delighted to explore your learning needs and can draw on the expertise within the CII Learning Solutions team to support you further.
Please speak with your Relationship manager in the first instance or contact business.enquiries@cii.co.uk for more information.