Cookies on the CII website

By using and browsing the CII website, you consent to cookies being used in accordance with our policy. If you do not consent, you are always free to disable cookies if your browser permits, although doing so may interfere with your use of some of our sites or services. Find out more »

Chartered Insurance Institute
Recently added to my basket
Sorry but there was an error adding this to your basket. Please try adding it again

Underwriter of the future

The Chartered Insurance Institute's Underwriting Faculty with management consultancy Oliver Wyman has published a report called 'Underwriter of the Future', which sets out to answer how underwriting could change over the next ten years and what these changes mean for organisational focus, culture and skills. The report predicts that the commercial insurance market will undergo radical change over the next decade, placing unprecedented demand on firms and driving diversification in the required skills and career choices for individual underwriters.

The report - based on input from numerous senior industry participants including insurers, reinsurers, brokers and service providers - argues that insurers in ten years' time will be obliged to operate very differently in future in order to compete.

The report is written as a transcript of the 2022 investor day of Future Frontier Insurance, a fictional insurance company. Future Frontier Insurance has emerged as one of the UK's outstanding commercial insurers and has achieved this position by executing a bold strategy since 2012 focusing underwriting operations on the customer experience in both SME and large commercial. The result is a truly differentiated insurer that is growing fast and is highly profitable.

Watch an interview with the author:

Underwriter of the future - interview

 Read the full report:



Please sign in to comment on this article