This dissertation examines the challenges involved in providing
insurance cover for loss of use of motor vehicle in developing
countries - Ghana as a test case.
This paper is based on the idea of using value-added benefits as
a competitive tool in the Ghanaian motor insurance market,
documenting the interesting perspectives that emerged during the
design stage and the revealing lessons which were encountered
during the operation and claims management stage.
This dissertation was submitted in support of an FCII
application (Major achievement - option 2).
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