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Chartered Insurance Institute
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Report on how to improve the co-ordination of UK flood response

Claims Faculty New Generation group publish report

The Claims Faculty New Generation Group has published a report which looks at ways to improve the overall response to major flooding events. The report looks at the on-the-ground activities in the aftermath of a flood and how these could be improved, taking the perspective of home insurance customers, ordinary people affected by the often devastating impact of flooding. The group focused their recommendations on what the insurance industry can do to help, and many of the potential enhancements are mutually beneficial for all involved.

Read the full report now

Watch and listen to Doan Nguyen, a member of the 2014 Claims Faculty New Generation Group outline the aim of the group's report



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