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Underwriting the modern traveller

Challenges facing the travel insurance sector

Publication date:

25 January 2018

Last updated:

25 September 2018


Dipesh Patel

In this Insurance Institute of London (IIL) accident lecture Dipesh Patel discussed the underwriting of travel insurance, focusing on the challenges facing insurers in product perception, distribution and product servicing and the drivers of change in this market sector.

In 2016 UK insurers assisted nearly 500,000 travelers, paying out the equivalent of £1m every day. Yet it is estimated that more than one in five (22%) still travel abroad without insurance*

Dipesh talked about the challenges facing the travel insurance underwriter including:

  • The perceived value of travel insurance
  • Access to and distribution of travel insurance
  • Medical screening and customer disclosure
  • Claim servicing and cost containment consumer protection - where does insurance fit in?
  • Evolving customer needs and product coverage

 View the accompanying lecture slides »

 Download CPD certificate »

Duration: 37 minutes


This document is believed to be accurate but is not intended as a basis of knowledge upon which advice can be given. Neither the author (personal or corporate), the CII group, local institute or Society, or any of the officers or employees of those organisations accept any responsibility for any loss occasioned to any person acting or refraining from action as a result of the data or opinions included in this material. Opinions expressed are those of the author or authors and not necessarily those of the CII group, local institutes, or Societies.


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