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service message Important Notice: Essential System Upgrades – 19 September – 20 September. To support ongoing improvements, essential system upgrades will take place from 08:00 on 19 September until the afternoon of 20 September. PSI exams scheduled during this maintenance window will not be visible in your MyCII dashboard until the work has been completed. Product orders submitted during this period will be subject to processing delays. If you have an coursework/mixed assessment enrolment deadline on 19 September and require an additional resubmission attempt, please plan ahead accordingly. We apologise for any inconvenience caused and appreciate your patience while we carry out these important updates.

Mick Whatley

Corporate Engagement Team



Mick Whatley

Corporate Engagement Manager - East Region

I've been working in insurance and financial services for 36 years, primarily within the financial advice sector supporting advisers to help them grow their businesses. Having worked with IFAs in tied distribution and the banking sector, I joined the CII with a brief to develop its corporate and market relationships and support financial services firms through the transition of the Retail Distribution Review. I’m a football follower and fan of Coventry City. I’ve always favoured a 4-4-2 formation although that is a bit old fashioned! I enjoy cooking, ideally involving chilli (the fruit, not the meat dish). I own three guitars but can’t play any of them, along with a piano which I also cannot play!