Important Notice: Essential System Upgrades – 19 September – 20 September.
To support ongoing improvements, essential system upgrades will take place from 08:00 on 19 September until the afternoon of 20 September.
PSI exams scheduled during this maintenance window will not be visible in your MyCII dashboard until the work has been completed. Product orders submitted during this period will be subject to processing delays. If you have an coursework/mixed assessment enrolment deadline on 19 September and require an additional resubmission attempt, please plan ahead accordingly.
We apologise for any inconvenience caused and appreciate your patience while we carry out these important updates.
Louise Millar
Corporate Engagement Team
Louise Millar
Engagement Manager
I joined the CII 14 years ago, in our busy contact centre, and have always had a passion for providing excellent customer service. I now work in the Corporate Development Team assisting our corporate clients with their enquiries. The role is focused on supporting corporate customers in developing their businesses, linking them to our field-based teams, offering guidance on learning pathways, apprenticeships, online learning Assess and qualifications. My knowledge and experience allows me to provide support across all the services the CII and PFS has on offer.
I pride myself in finding the best possible training solution for our customers, while looking at the bigger picture to see where else we can offer support. It’s not about winning the business that counts, it’s about knowing you have done your best and the customer is comfortable and fully up to speed with our offerings. In my spare time, I live for family, it's everything to me, but I also enjoy visits to the local bingo club or a a cheeky Chinese on a Friday. The new love of my life, a puppy called Bleu, keeps me on my toes.