HR Business Partner 12 Month FTC

Our mission

The overarching purpose of the Chartered Insurance Institute (‘the Institute’) is to educate and support our members to deliver services to the highest professional standards and to advocate for the public good. By doing this the Institute builds and maintains public trust in the insurance, financial planning, and mortgage advice professions.  

Our vision

Our vision is that CII and PFS professionals build a world which delivers ever greater financial resilience for individuals and societies more broadly.  

Your role

You will take full ownership of delivering high-impact HR projects that shape organizational design, strengthen leadership capability, and drive employee engagement. This includes supporting structural change and TUPE processes, managing complex Employee Relations cases, and ensuring all initiatives meet legal and governance standards.

You’ll design and implement manager training programs, roll out the 2026 Performance Management Framework, and lead ENPS engagement roadshows. Success in this role means proactively engaging stakeholders, adapting to challenges, and delivering outcomes that enable strategic decision-making.

You

• Experienced in leading complex HR projects end-to-end, with a track record of delivering on time and within scope.
• Skilled in managing organizational design and structural change initiatives, including TUPE processes, ensuring compliance with legal requirements.
• Confident in handling Employee Relations cases such as disciplinary actions, grievances, and capability issues with fairness and consistency.
• Adept at designing and implementing manager training programs and engagement initiatives like ENPS roadshows.
• Capable of developing and rolling out performance management frameworks aligned to business objectives.
• Strong stakeholder engagement skills, able to influence and collaborate across departments.
• Resilient, adaptable, and solution-focused, with the ability to manage challenges and unexpected changes effectively.
• A self-starter who works with minimal guidance, demonstrates initiative, and drives delivery.

Your benefits

In addition to a market-benchmarked base salary, here are some of the benefits you can expect from the CII as a valued colleague:

• 10% non-contributory pension
• Flexible working
• 30 days annual leave + bank holidays
• Healthcare cash plan
• Life assurance
• Modern office space located in 20 Fenchurch Street (Walkie-Talkie) with free Sky Garden access and discounts

Next steps

If you would like to explore this opportunity with us for the next step in your career, we look forward to receiving your CV via email ukjobs@cii.co.uk.

If you have any queries or you would like to see the full JD, please get in touch on ukjobs@cii.co.uk.

We are an inclusive employer and welcome applications from all backgrounds. If you require any reasonable adjustments during the recruitment process, please let us know. We are committed to ensuring all candidates have equal access and opportunity, in line with the Equality Act 2010.

Please note: At the CII, we work with a carefully selected Preferred Supplier List (PSL) for recruitment. We do not accept speculative CVs and kindly request that agency recruiters do not contact our managers directly, to ensure a consistent and properly coordinated recruitment process.

If you are interested in working with us in the future, please contact ukjobs@cii.co.uk. We review our PSL at set intervals and are happy to retain details for consideration when opportunities arise.

Agencies who do not follow this process will be excluded from any future opportunities to work with us, including PSL reviews.