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Serving you better: Our website will be undergoing scheduled maintenance on Saturday 24 May 2025 between 08.00AM – 18:00PM BST, to improve our services and better support our member and learners.
During this time, order processing, account updates, new membership/renewals and system emails will be paused until maintenance is complete. Please allow up to 48 hours from the time of your purchase for your request or transaction to fulfil and for email confirmation to be received. We apologise for any inconvenience.
  1. Home
  2. About us
  3. What we do
  4. For the public

For the public

We are a professional body dedicated to building public trust in the insurance and financial planning profession. With a head office in the UK for over 100 years, we're an institute that is known and respected worldwide. 

Find a chartered firm

By choosing Chartered, you're choosing a business that has reached an objective standard of technical knowledge and conduct, a business that will follow good practice and ensure their skills are up to date with market standards. 

Find one of our members

Our member directory enables you see search for all active Chartered Insurance Institute and Personal Finance Society members.

Social impact

Alongside our membership and learning proposition we conduct numerous initiatives to benefit our members and wider society.

We are a professional body dedicated to building public trust in the insurance and financial planning profession.

Find out more

Chartered Insurance Institute
3rd Floor, 20 Fenchurch Street
London, EC3M 3BY
​
Mon to Fri: 9am – 5pm (GMT)

Tel: +44 (0)20 8989 8464
Email: customer.serv@cii.co.uk

Copyright ©2025 The Chartered Insurance Institute. All rights reserved.