Important Notice: Essential System Upgrades – 19 September – 20 September.
To support ongoing improvements, essential system upgrades will take place from 08:00 on 19 September until the afternoon of 20 September.
PSI exams scheduled during this maintenance window will not be visible in your MyCII dashboard until the work has been completed. Product orders submitted during this period will be subject to processing delays. If you have an coursework/mixed assessment enrolment deadline on 19 September and require an additional resubmission attempt, please plan ahead accordingly.
We apologise for any inconvenience caused and appreciate your patience while we carry out these important updates.
Jennette Newman
Lay member and Chair of the Professional Standards Committee
Jennette has over thirty years of experience in the legal and insurance sector, including extensive experience at a leadership level on business innovation, operational change, and excellence in client service delivery and team development.
Jennette has held senior business roles Clyde & Co, BLM and Ince & Co and HF law with responsibility for operational transformation and modernisation, and sector growth; both in respect of internal business-related strategy and externally in market and client-facing roles, covering client delivery models and strategic new business sector penetration.
Jennette is a recognised international casualty lawyer with experience in claims, defence litigation, and coverage, advising insurers, reinsurers, intermediaries, corporates, and other risk carriers on all aspects of their claims, investigation process, litigation, and alternative dispute resolution (ADR). She has a wealth of experience dealing with highly sensitive multi-party, multi-jurisdictional, and high-value and complex claims.
In 2022 Jennette was elected Alderman of the City of London for Walbrook Ward.