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Latest articles

Richard Susskind tells CII conference delegates: Build the AI systems that will replace old ways of working

Professor Richard Susskind, author of How to think about AI told delegates of this year’s Chartered Insurance Institute (CII) conference to think ahead, as ‘the market will seek different ways of delivering the outcomes that you deliver’. 

New CII report highlights key challenges in Consumer Duty Board reporting

A new report from the Chartered Insurance Institute (CII) highlights the key challenges faced by firms when producing Consumer Duty Board reports.

Closing the Trust Gap: How Early Insurance Education Builds a Stronger Market

Martyn Mathews, MD, SSP Broker, on how early insurance education benefits all parties in the market

World Alzheimer’s Day: Insurance Sector Urged to Unite on Protocols for Supporting Vulnerable Customers

As World Alzheimer’s Day approaches on 21st September, Woodgate & Clark, a leading loss adjuster to the insurance sector is calling for urgent collaboration to address the growing complexity of supporting vulnerable customers, including those with dementia, during the insurance claims process.