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Our insurance and personal finance qualifications cater for all levels of knowledge and experience, from new entrants through to seasoned professionals.

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Strategic Plan 2023-2027

Introducing our new, five-year Strategic Plan, which places a renewed emphasis on professional standards and the value of membership supported by world-class learning and qualifications.

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Latest articles

Arab insurance growth ‘high on the agenda’, says CII Regional Director

Yesterday (21 February), Gaenor Jones, Regional Director for the Chartered Insurance Institute (CII) recognised the region’s developments within the insurance sector during her closing speech at the 34th General Arab Insurance Federation (GAIF) conference.

CII New Generation group finds extensive evidence of second-hand trauma amongst claims handlers

The 2022/23 Chartered Insurance Institute (CII) New Generation Programme Claims group has today (7 February 2024) published a report exploring the second-hand trauma experienced by professionals when handling distressing claims.

Traumatic and distressing claims: Do they impact claims professionals?

The Chartered Insurance Institute (CII) New Generation Programme claims group have published a report on the impact of traumatic and distressing claims exposure on claims professionals.

Azlina Bulmer to leave the CII

Azlina Bulmer has decided to leave her role as Executive Director of Membership and Engagement shortly before her fixed term contract was due to end in April this year. Ms Bulmer will remain with the CII until the end of February. She was appointed in late 2022 and has driven the CII’s focus on developing our member offer and engagement here in the UK and around the world as part of our five-year Strategic Plan.