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In recommendations submitted to the Treasury Select Committee (TSC), the Chartered Insurance Institute (CII) says institutions and individuals must be held accountable for decisions made using AI, and advocates for a ‘skills strategy’ to support the use of AI within financial services.
Being an insurance professional is a highly responsible and demanding role, which should be supported by high professional standards.
Six insurance and financial planning firms have achieved Chartered Insurance Institute (CII) Chartered status in the first quarter of 2025. Chartered status is a symbol of technical competence and signifies a firm’s public commitment to professional standards.
With a new report from Which? quoting FCA figures that 32% of insurance claims on ‘buildings insurance only’ policies are rejected, it is essential that policy terms are set out as clearly as possible to consumers. While we cannot comment on a single brand, we would encourage all insurers to take heed of the Which? report, and consider how their offering can be made clearer’
