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Chartered Insurance Institute
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P&P and delivery

The following postage and packaging fees apply to orders, excluding those only comprising the following: face-to-face training courses, exam entry, ebooks, question packs, LEARN online tutorial or MP3 audio revision.

  • £7 per order:  UK, Channel Isles, Isle of Man, Republic of Ireland, Malta and Gibraltar
  • £15 per order: All other countries.


Once we have received your order you should allow 5 working days for delivery of printed material within the UK and 21 days outside the UK. Study texts delivered to a UK address will need to be signed for.


Study text delivery includes an email/SMS delivery notification service and online parcel tracking. To be kept updated on the progress of your delivery please ensure you have provided us with a valid email address and mobile number. You can update your profile online at

For more information on our delivery service please access our delivery and returns FAQs