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Prepare your IT equipment

It is vital that you check the IT equipment you plan to use on the exam day is suitable.

Please note you are strongly advised not to use a laptop provided by your employer

Laptops and IT equipment provided by your employer typically include security protocols that conflict with any remote invigilation software. You should also avoid using a corporate Wi-Fi or any other internet connection that may include firewalls that you cannot personally control.

Run a system check

Run a system check, which will open a new window and take you to the PSI system check website. Here you can run their diagnostic tool to ensure the computer you intend to use for the exam is suitable and fit for purpose. Please note that the system check may not check every firewall or corporate application.

Please note we strongly advise not using a computer supplied by your employer because the system compatibility check does not check for firewall or background applications for potential security conflicts.

Demonstration test

You will receive an email the week before your exam with a link to a demonstration test so that you can familiarise yourself with the end-to-end process.​ The demonstration test is designed to allow you before the day to go through the end to end process from logging in to answering test questions. You can try the practice test once you have received your login details.

How to download the PSI secure browser? 

You will need to download and install the PSI secure browser to access your exam, we recommend you do this in advance of your exam when you receive your login details. Please follow these steps:

  1. Navigate to
  2. Click Download Software
  3. Once download is complete, click on the completed download to launch
  4. You will be required to check that your microphone is working
  5. The Exam Information screen will not be active until the day of your exam, you can now close the browser. Please ignore the Test Taker Survey

On the day of your exam, simply launch the PSI secure browser from its saved location.

Screen/Monitor displays

A standalone monitor can be used with a laptop but the laptop screen must be closed at all times. In this situation you will need to have a separate webcam on the standalone monitor.  In order to be invigilated effectively, you need to continuously look at the single screen, rather than look from side to side and therefore you are not able to have two screens. Remote invigilation exams must be taken on a laptop or desktop PC with one screen only. They cannot be taken on any tablet or mobile device.