Statement from the CII and PFS regarding online harassment

While there will always be matters on which individuals may disagree, the online harassment of other members, Board representatives or employees of the PFS and CII will not be tolerated. It is with much regret that we have observed several incidents in recent weeks that have caused upset to individuals, and have the potential to have caused an erosion in public trust of our professions. We remind that all members are bound by the CII Code of Ethics and any unprofessional behaviour (including online) will likely be referred for consideration under the CII’s disciplinary process. Should any breaches be found, appropriate action will be taken which may include withdrawing membership and permission to use our membership designations. We would like to thank those members who have called out inappropriate online behaviours and we urge all our members to work together to build and retain trust in the insurance, financial planning and mortgage advice professions.