Serving you better: Society of Mortgage Professionals appoints national account manager
Publication date:
14 August 2020
Last updated:
25 February 2025
Author(s):
Society of Mortgage Professionals, Chartered Insurance Institute
The Society of Mortgage Professionals (SMP) has hired Laura Gauden as National Account Manager following the recent launch of Associate Firm, which allows businesses across the sector demonstrate their alignment to guidelines of professionalism and ethics as upheld by the SMP’s parent organization, the Chartered Insurance Institute.
Laura will work with the mortgage profession to support them in their efforts to raise standards and professionalism, such as a commitment to the best possible customer outcomes and improving public trust in the sector.
She has 15 years of experience in the mortgage and protection profession, having previously worked at Virgin Money, CHL and for the last three years at Paymentshield.
David Thomas, Chair of The Society of Mortgage Professionals, said: “We are delighted to welcome Laura to the team, she brings a wealth of experience and an excellent understanding of the mortgage market. She will be a great addition to our expanding team.”
Laura Gauden said: “I am excited to be joining the professional body dedicated to those working within the mortgage profession. In the current climate, it has never been more important to be able to demonstrate knowledge, professional ethics and a customer-centric culture.”
For more information about the Society of Mortgage Professionals, please visit: https://www.smp.org.uk/
This document is believed to be accurate but is not intended as a basis of knowledge upon which advice can be given. Neither the author (personal or corporate), the CII group, local institute or Society, or any of the officers or employees of those organisations accept any responsibility for any loss occasioned to any person acting or refraining from action as a result of the data or opinions included in this material. Opinions expressed are those of the author or authors and not necessarily those of the CII group, local institutes, or Societies.